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​​​​eConestoga Support Hours

Thanks to a partnership with D2L End User Support, the Online Learning Centre (OLC) is proud to offer support for eConestoga 24 hours a day, 7 days a week. We encourage students and faculty who are experiencing any problems using eConestoga to contact us by any of the means listed below.

We attempt to respond to all inquiries within two business days, though this may increase during periods of high support volume, such as the start of semester.

Contact Information

Feel free to use any of the following if you have problems or questions relating to eConestoga:

  • Walk-In Support: Room 3A403, Doon Main Building (Monday to Friday, 8:30am to 4:30pm)
  • Phone Support: 519-748-5220 x3187
  • Email Support: eConestoga Support Form
  • Chat Support: Log into eConestoga and click the "Chat Now" button at the top right.
  • Virtual Support/Consulting: Send an email to with your contact information and preferred date and time